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Contact information

Trade name: Zanovia

Phone number: +255746278422

Email: zanoviastore255@gmail.com

Physical address: Babati Town Council, 2710 , Tanzania

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Frequently Asked Questions

What is your return policy?

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping takes 3-8 business days. Express shipping is available and takes 2-3 business days. International orders may take 3-10, business days depending on your location.

Do you have a physical store?

We are an online-only retailer at this time. This allows us to offer competitive pricing and a wider selection. However, we provide detailed product descriptions and sizing guides to help you shop with confidence.

What payment methods do you accept?

We accept all major Credit Cards, Mastercard, Visa, Airtel Money, M-Pesa, MTN Mobile , and American Express. All transactions are secure and encrypted for your protection.

How should I care for my products?

Care instructions vary by product. Please check the care label on each item. Generally, we recommend washing in cold water and air drying to maintain quality and extend the life of your garments.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

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Products

Brush Buddy™ Kids U-Shaped Automatic Toothbrush – 360° Sonic Cleaning

Brush Buddy™ Kids U-Shaped Automatic Toothbrush – 360° Sonic Cleaning

Regular price $100.00 Sale price $57.00
SmoothSkin™ Scar Repair & Anti-Wrinkle Cream

SmoothSkin™ Scar Repair & Anti-Wrinkle Cream

Regular price $120.00 Sale price $76.00